Users of the new MINIs have found a combination of circumstances on a few cameras that result in a battery shutdown. The issue can be resolved with an update of the firmware. This update is available on both Google Play and iTunes.

How to proceed:
1. First of all, please take a look at the App online manual available here to understand the basics of the connectivity between the App and the batteries.
2. Then please read how to proceed with the Firmware Upgrade here;
Please remember that if you have some brand new batteries, you need to activate them by charging a few minutes because they are in deep sleep mode and in such state they cannot communicate.
3. Turn on the battery Wi-Fi: push and hold the LED button for approx 8 seconds, until the green LED light up, then release it
4. Connect smartphone/tablet as indicated and launch the update.

We apologize for the inconvenience.  If you encounter issues, please email